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Extended Access is a technology system that provides self-service access to the library outside of staffed open hours at designated locations. It works similarly to college libraries, 24/7 gyms, co-working lofts, and other shared public spaces. At this time, we are piloting the service at the Jordan Library only with a limited number of customers before making it available broadly.
Extended Access empowers customers to use their library when it works best for them. For several years, we've been exploring ways to make our buildings more open to the public, such as after-hours access to meeting rooms. The positive response to meeting rooms inspired us to consider maximizing access to assets like WiFi, computers, and study spaces. We're excited to be more available than ever to early risers, remote workers, technology users, homeschooling families, childcare providers, and others who love using the library.
First, customers opt in to get a membership privilege added to their library card. (More information about opting in is on our website). When they visit outside of staffed hours, members scan their library card barcode and enter their PIN at an entry panel to unlock the door. Once inside, they can freely use in-library resources and self-service equipment such as the self-checkout machines, computers, printers, copiers, and study rooms.
Extended Access is absolutely free.
Yes, and they assume responsibility for their guests per established library policies and their EA membership agreement.
Maintaining safety and cleanliness is our top priority. Cameras are installed throughout the library to monitor activity. Members are also required to attend an orientation and sign an agreement to acknowledge their responsibilities. We have also communicated with local law enforcement police to ensure they're aware of the service in the rare case of an emergency.
We have processes in place to help members report technology issues, space problems, or other concerns. To access the Extended Access Feedback Form, click here.
There won't be librarians on duty during Extended Access hours, but they are available during regular staffed hours to offer the same services you know and love.
After you turn in your membership agreement, our Technology team adds the privileges to your library card. You will be notified by email when it's turned on.
If you are an Extended Access member who is experiencing access issues with your library card, contact our Technology Team: email@example.com