Shakopee Customer Service Center

Status Update – 07/01/2021

Currently we are operating on a hybrid customer service model. What does that mean? At this time, all driver’s license and identification card transactions are required to have an appointment for service.  This includes renewals, duplicates for an address or name change, lost or stolen licenses, and upgrades to Real or Enhanced DL/IDs. Upgrades to Real ID or Enhanced ID do require additional documentation.

All other services such as tabs, title transfers, disability certificates, duplicate titles, marriage license applications, birth/death/marriage certificates (along with additional deputy registrar services) can be processed by one of the following methods: 

  • Standby service: add your name to our standby list either from home or once you are in the building. Our system will inform you of your place in line. Availability is subject to current capacity limits and you must be in the building when your name is called in order to be served. Add your name to our standby list (starts daily at 8am)
  • Via drop box (located in the circular drive on Atwood St between 4th and 5th Avenues) or mail.  Please ensure that all transactions have a phone number enclosed. Your request will be processed in the order it was received and returned via mail.

Questions? Call or reach out to us via email at customerservicevm@co.scott.mn.us. We have staff ready and available to answer your questions from 8 AM – 4:30 PM, Monday – Friday.

Construction update 05/05/2021:

We have moved to our temporary location. Please use the map below to find places to park.

(*note – the drop box is located in the circular driveway off of Atwood St beginning.)

PRKIING

Shakopee Customer Service Center

Scott County Government Center

200 Fourth Ave West

Shakopee, MN 55379


Services Provided

Licenses

  • Motor vehicle licenses (registrations, title transfers)
  • Driver's license renewals, change of name, and change of address
  • Recreational licenses (including boat, snowmobile, and ATV registrations and transfers of ownership).
  • Liquor, 3.2 Beer, Tobacco, Fireworks, Charitable Gambling within Scott County townships
  • Auctioneer, Precious Metal, and Transient Merchant

Taxes

  • Real estate and mobile home taxes
  • Personal property taxes
  • Taxpayer information
  • Homestead applications 

Vital Statistics

  • Marriage license applications 
  • Notary registration (for Scott County Notaries only) 
  • Notary Authentication
  • Certified copies of birth certificates, death certificates, and marriage certificates
  • Ordination registration

Other services...

  • Notary service
  • Election information and voter registration